Question 1

How can I tell if we are a good fit?

Accepted Answer

Finding a therapist who is a good fit is a two way street. First things first, visit our Find Your Therapist page for a guided match, or browse our individual clinician pages. After that comes the free consultation call. The first phone call as well as the first session(s) serve as a time for you and the Sunrise Psychology clinician to get to know each other and see how you work together. If it mutually seems like a match—great! If not, we will help you to find another therapist who may be a better fit. If you are seeking therapy for your child, we look for fit with both you as the caregiver and with your child, as both are crucial to move forward successfully.
 
We also acknowledge that trust takes time, so we will continue to check in on how therapy is working for you, and see how we can together make therapy work for you.

Question 2

How do I get started?

Accepted Answer

We start with a 20-minute free consult call to get background information and answer any questions that you may have. We’ll learn about your goals and help match you with a clinician whose expertise and style feel like the right fit.

After this, if you decide to proceed, you will be invited to join the Sunrise Psychology NY Patient portal, through which you will complete consent forms, billing documentation, and an online intake questionnaire.
 
Once the paperwork is completed, we have our first session. The first one to two sessions are used to get to know each other, review a thorough history, and complete any self-report measures to seek diagnostic clarity. If you are seeking services for your child, this early chapter often involves a caregiver session to hear your unique and important perspective. The goal is ultimately to collaborate and develop a treatment plan together to guide the rest of treatment.

Question 3

Do you accept insurance?

Accepted Answer

All staff are considered out of network (OON) providers, which means we do not work directly with any insurance network. We do provide all clients with a "Superbill" which outlines your monthly expenses as well as includes information that most insurances require to approve reimbursement. If you are unsure about your coverage, please contact your insurance company and ask about out of network reimbursement for behavioral health/ outpatient psychotherapy. We recommend you call the number on the back of your insurance card and ask the following questions:Do I have out-of-network mental/behavioral health benefits? Typically an out-of-network plan is referred to as Preferred Provider Organization Plan (PPO) or Point-Of-Service Plan (POS).Do I have an out-of-network deductible that has to be met first before I get reimbursed? Has any amount of my deductible been covered this year?What is my co-insurance amount? Co-insurances typically range between 20%-40% of the session cost.What is the usual and customary rate covered by my insurance for outpatient psychotherapy (CPT code 90834).

Question 4

How does your billing work?

Accepted Answer

The session rates range based on which clinician you work with, but tend to range from $225- $300 per session based on which Sunrise provider you see. Longer (e.g. 60-90 minute) and shorter (e.g. 30 minute) sessions are prorated accordingly. We accept cash, check, card, and HSA through Simple Practice. There are a limited number of sliding scale slots available.

Question 5

What is the No Surprises Act?

Accepted Answer

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises

Question 6

What does telehealth treatment look like?

Accepted Answer

In addition to in-person sessions, we also meet with clients via telehealth through a secure platform through Simple Practice. Much like in-person therapy, it is important to find a private space to have your sessions. We can help problem solve this with you, if needed. Otherwise, sessions tend to work similar to  in-person therapy. While some people prefer the convenience of telehealth, it also does not work as well for others. We can use part of our phone consultation to see if telehealth is a viable option for you.

Question 7

How long are therapy sessions, and how often do we meet?

Accepted Answer

Standard therapy sessions are 45 minutes long and appointments are often held weekly. Some people prefer meeting more or less frequently throughout the course of therapy. Please discuss your preferences with your therapist to find an arrangement that works for you and your treatment goals.

Question 8

What ages do you work with?

Accepted Answer

Our clinicians work with children, teens, and adults across a wide range of emotional and developmental needs. Check out individual therapist pages to see our clinicians' areas of expertise, or give us a call so we can work to thoughtfully match you with a clinician.

Question 9

What are the benefits of participating in group therapy?

Accepted Answer

Participating in group therapy offers numerous benefits. Group therapy provides a safe, supportive environment where clients can share experiences, gain new perspectives, and develop coping strategies through interaction with others facing similar challenges. It fosters a sense of community and reduces feelings of isolation by promoting empathy and understanding among members.  Our compassionate therapists guide each group to ensure a respectful, confidential space that encourages growth and healing, making group therapy an effective complement or alternative to individual therapy. Learn more about our current group offerings by CLICKING HERE

Question 10

What if I have other questions?

Accepted Answer

If you have other questions, we offer a free 20-minute phone consultation call. We can discuss any questions or concerns you have to ensure we are a good fit before starting your first session.

You can schedule an initial consultation by calling (914) 355-9150 or submitting a Contact Form

Sunrise Psychology NY

Helping you find the sunshine

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